Support
When the analytics aren't behaving.
Most video analytics problems are not model problems. They are camera placement, exposure, bandwidth, or a lens nobody has cleaned since install. These are the checks we run, written down so you can run them yourself — on our equipment or anyone else's.
Camera selection
How far can a security camera detect, recognise and identify a person?
Range is not a property of a camera. It is the result of how many pixels land on the subject, which depends on the lens far more than the megapixel count. Here is the arithmetic, in feet, with what thermal and infrared actually add.
Fundamentals
What is remote video monitoring, and how does it actually work?
Cameras that raise an event to a person off-site while something is still happening, instead of recording it for someone to find afterwards. What that involves, and what the category names mean.
Compliance
Ordering Chinese cameras just got harder: what the FCC rules actually mean for your next job
If you have been buying Hikvision or Dahua gear, or a rebranded version of it, the rules changed again in late 2025. Here is what still works, what does not, and what to ask your supplier before you order.
Fundamentals
What is AI video analytics? A plain explanation
Software that watches a video feed and works out what is in it — a person, a vehicle, a piece of equipment — and whether what they are doing matters enough to tell someone about.
Risk and cost
Do Safety Cameras Actually Lower Your Insurance Premiums?
Every vendor in this category says 15–25%. Almost none of them say where that number came from. Here is the mechanism that actually moves premium, and how to find out what it's worth on your policy.
Troubleshooting
Why your video analytics false-alerts all night and goes quiet by morning
If the alerts pile up between dusk and dawn and stop at sunrise, the model is usually fine. Something physical in front of the lens changed.
PDF
Fundamentals
CCTV vs AI security cameras: what actually changes
The cameras are often the same hardware. What separates ordinary CCTV from an AI security system is a software layer that decides what is worth a human's attention — and that layer can usually be added to the cameras you already own.
Deployment
How fast can security cameras be deployed on a new site?
Fixed camera installs are paced by power, cabling and trades. Self-contained solar units are paced by scheduling and access. Knowing which of those you are buying is the difference between cover this weekend and cover next quarter.
Field deployment
Cameras on sites with no power and no network: what actually breaks
Solar and cellular deployments fail in a small number of predictable ways, and almost all of them show up in week three rather than on install day.
PDF