Support
When the analytics aren't behaving.
Most video analytics problems are not model problems. They are camera placement, exposure, bandwidth, or a lens nobody has cleaned since install. These are the checks we run, written down so you can run them yourself — on our equipment or anyone else's.
Fundamentals
What is AI video analytics? A plain explanation
Software that watches a video feed and works out what is in it — a person, a vehicle, a piece of equipment — and whether what they are doing matters enough to tell someone about.
Risk and cost
Do Safety Cameras Actually Lower Your Insurance Premiums?
Every vendor in this category says 15–25%. Almost none of them say where that number came from. Here is the mechanism that actually moves premium, and how to find out what it's worth on your policy.
Troubleshooting
Why your video analytics false-alerts all night and goes quiet by morning
If the alerts pile up between dusk and dawn and stop at sunrise, the model is usually fine. Something physical in front of the lens changed.
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Field deployment
Cameras on sites with no power and no network: what actually breaks
Solar and cellular deployments fail in a small number of predictable ways, and almost all of them show up in week three rather than on install day.
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