Industries · Apartments
Apartment security for package rooms, garages and gates, watched live overnight.
VuePoint Secure adds 24/7 live monitoring to your community's existing cameras through an edge device, with no port forwarding. Behavior AI flags package-room visits, garage prowling and after-hours loitering; an operator verifies each event, warns the person over a talk-down speaker and alerts your on-site team. Open lots without cameras get a solar tripod.
The problem
Residents judge security by their packages and their cars.
Package theft is the complaint that reaches the leasing office first, and the numbers behind it are large even where estimates disagree. Two national surveys measure it differently, so we quote each on its own rather than blend them.
Security.org estimates about 37 million packages were stolen in a year, worth $8.2 billion, at an average of $222 each, and found apartment and condo residents more than three times as likely to have a package stolen (Security.org survey, October 2025; page updated September 2026).
SafeWise puts the figure at about 104.3 million packages in the past 12 months, with 31% of Americans affected (SafeWise, November 2025). That is roughly three times the Security.org estimate, which tells you how hard this is to count.
Garages and surface lots are the other half. NICB counted 136,988 vehicle thefts in California in 2025, the most of any state (NICB, March 2026). And loitering in stairwells, laundry rooms and pool decks drives the reviews that cost you renewals, even when nothing is taken.
Cameras that only record help with the police report. A peer-reviewed review found actively monitored CCTV is associated with larger crime reductions than passive recording, and the strongest effects were in parking areas (Piza, Welsh, Farrington and Thomas, Criminology & Public Policy, 2019).
How it works
Detect, verify, warn, alert.
- 1
Detect
Behavior AI weighs place, time and action. A resident collecting a package at 7 p.m. is normal. Someone in the package room at 3 a.m. opening boxes and leaving with several is not.
- 2
Verify
A live operator reviews the clip before anything else happens, so residents and staff are not disturbed by false alerts.
- 3
Warn
The operator speaks to the person over a talk-down speaker: the area is monitored and they are on camera. Where a unit has a siren and strobe, the operator can trigger them.
- 4
Alert
Your community manager, maintenance lead or courtesy officer gets the alert and the clip, so the next step is yours.
What we watch for
Where apartment communities ask for coverage.
Package rooms and lockers
After-hours entry, long visits and people leaving with more than they carried in. The clip is attached, so nobody scrubs a night of footage.
Garages and surface lots
People walking car to car, trying door handles, or lingering by the garage gate waiting to slip in behind a resident.
Gates and controlled doors
Tailgating at pedestrian gates and propped doors on the back side of the building.
Stairwells, laundry and amenity spaces
Loitering and sleeping in common areas after hours, and pool or gym use after closing.
Dumpster enclosures
Outsiders dumping furniture and construction debris overnight, which becomes your hauling bill.
Cost compared
Overnight guard vs trailer vs monitored cameras, per month.
Overnight courtesy guard: $9,000 to $14,400
Twelve hours a night for 30 nights is 360 hours. At $25 to $40 an hour bill rate (Mobile Video Guard, April 2026, vendor estimate), that is $9,000 to $14,400 a month. One person cannot be in the garage and the package room at once.
Monitored camera trailer: $1,000 to $4,500 plus delivery
Rentals run $1,000 to $4,500 a month (LP Magazine, Sept 2026; ECAM 2026 guide, vendor estimate), plus $300 to $800 delivery each way (TrueLook, vendor estimate). It covers a lot, not a package room.
VuePoint on your cameras
Live monitoring on the cameras the community already has, connected through an edge device. Where a lot has no camera, a solar tripod is under $1,000 per unit per month. Your quote lists exactly what is included.
Works with existing cameras
Keep your cameras. Keep your network closed.
Most communities already have cameras on the package room, the garage gate and the leasing office. The edge device connects them to VuePoint from inside your network, so nobody opens a port on the router and the cameras and recorder stay yours. A talk-down warning needs a speaker near the camera; the site review tells you where one is missing.
For an overflow lot or a new phase with no power, a solar tripod with dual PTZ cameras, a talk-down speaker, siren and strobe runs on its own. It is about 120 lb, ships by freight and needs no trailer. See the solar tripod.
What we don't do: cameras inside units, in hallways facing doors, or anywhere residents expect privacy. Where cameras belong, and how to explain them to residents, is covered in apartment building security cameras.
Where we serve
Apartment communities in California, Arizona, Nevada and Oregon.
VuePoint Secure runs from Las Vegas and works with owners, operators and management companies across California, Arizona, Nevada and Oregon, from a single garden-style community to a portfolio.
Run an association rather than rentals? See HOA security. For building operations analytics such as tailgating counts, dumpster overflow and parking abuse, see property management. For lots specifically, read parking lot security monitoring.
FAQ
Apartment security: common questions
How do I stop package theft at my apartment complex?
Start with a locked package room or smart lockers, so packages are not left at doors or in the lobby. Put a camera on the room's door and the shelves, and have someone watch it after hours. With live monitoring, a person in the package room at 3 a.m. is flagged, warned over a speaker and the clip goes to your manager the same night.
How do I stop people trespassing at my apartment complex at night?
Find where they get in: a pedestrian gate that does not latch, a garage gate they tailgate through, a gap in the fence. Fix those first. Then cover the entries and the places people gather with monitored cameras, so an operator can tell them the property is private and they are on camera while they are still there.
Can you use our existing cameras?
Yes. An edge device connects the cameras and recorder you already have, whatever the brand, with no port forwarding and no hardware replacement.
Will residents see this as surveillance?
Some will ask. Cover common areas only, never unit doors or interiors, and tell residents what is covered and why. An operator only looks when the system flags activity in a closed or restricted area.
How much does apartment security monitoring cost?
An overnight guard costs about $9,000 to $14,400 a month at vendor-estimated bill rates of $25 to $40 an hour. Monitoring on your existing cameras is quoted per community based on the number of cameras and hours. A solar tripod for a lot without cameras is under $1,000 per unit per month.
Do you work with management companies that run several properties?
Yes. Each community can have its own alert contacts, and you can start with the property that generates the most calls.
Get a free site review
Tell us the community, where packages and cars go missing, and what cameras you have. We will tell you what can be monitored on existing cameras and what it costs.
Tired of reading about it in the reviews?
Send the address and the problem areas. We will come back with coverage and a monthly price.