Transbay Terminal Redevelopment Subcontractor

Challenge

A subcontractor on a downtown SF Transbay Terminal redevelopment scope had to protect a multi-deck active site at 425 Mission Street, surrounded by high foot traffic, an active transit hub, and a chronic late-night encampment problem in adjacent alleys. Tools, copper, and lumber losses had been building, and SFPD response to alarm-only dispatches frequently exceeded an hour.

Solution

VuePointSecure mapped cameras across the deck perimeter, material staging, and tower-crane lay-down areas, with vertical coverage of the structure's open faces. AI tuned for SF marine-layer fog and adjacent-street foot traffic surfaces only site-specific intrusions; U.S. operators challenge over speakers and place verified dispatch calls to SFPD with timestamped video, which dramatically improves call priority over the building's earlier alarm-only protocol.

Results

• ↗ After-hours intrusion attempts dropped 72% in the first 60 days
• ↗ SFPD response priority improved measurably on verified video calls
• ↗ Documented tool/copper losses fell to near zero on the protected scope
• ↗ Insurance carrier favorably noted the monitoring documentation at renewal

“Downtown SF jobs come with a built-in problem set: encampments, foot traffic, and SFPD running 50-deep on calls. VuePointSecure changed the math by getting a verified video call into dispatch — that's a different queue. We saw response times improve almost immediately.”

Services used