Case studies
How real customers cut break-ins, lowered security spend, and improved response — with VuePointSecure live monitoring.
Case Study
East Bay Multi-Family Owner (confidential)
A 180-unit Oakland apartment community was averaging 6–10 package theft incidents per week. Resident complaints were driving negative reviews and contributing to elevated turnover. The existing camera system recorded everything but no one watched it, so most events were only reviewed days later — useless for prevention or prosecution.
- Package theft incidents reduced from ~7/week to <1/month
- Resident NPS for safety up 27 points within 90 days
Case Study
Silicon Valley Developer (confidential)
A 240-unit mixed-use project in San Jose was hit with three copper-theft incidents in five weeks during the rough-in phase. Each incident delayed the project an average of 9 days and triggered builders-risk review. The on-site daytime guard was ineffective against 2 a.m. break-ins, and SJPD calls from the existing alarm system were repeatedly deprioritized after multiple false alarms.
- Zero copper theft incidents in the 11 months following deployment
- All subsequent intrusions ended within 60 seconds of live talk-down
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