Camelback Corridor Apartments

Challenge

A 312-unit garden-style community in the Camelback Corridor was averaging 6–8 break-in attempts per month on ground-floor units, with frequent after-hours pool-area trespassing and recurring catalytic-converter theft in the open carports. The on-site office covered weekdays only; nights and weekends were dark.

Solution

VuePointSecure integrated with the property's existing Dahua cameras across pool, carports, perimeter walkways, and mail kiosks. AI heat-signature tuning ignores Phoenix's nighttime thermal noise; verified events route to a live operator who issues a speaker challenge and, where warranted, dispatches Phoenix PD with verified video.

Results

• ↗ Ground-floor break-in attempts down from 7/month to <1/month within 90 days
• ↗ Pool-area trespassing eliminated as a recurring incident type
• ↗ Catalytic-converter theft incidents reduced 78% in the first six months
• ↗ Property manager weeknight callouts cut by more than half

“The Phoenix heat means our cameras get a lot of thermal noise at night and the old alarm provider treated every shadow like a 911. VuePointSecure tuned around it and the alerts we get now are actually real. I sleep through the night for the first time in three years.”

Services used